Short answer
Email help@gangstasparadiseai.com for account, credit, render or privacy questions. Include the email on your account and the creation link if a render is involved.
Make my videoContact
One inbox, read by the person who runs the studio. No ticket portal, no chatbot, no phone line.
We usually reply within two business days. For a render issue, include the account email and the creation link (the /creations/… URL); for a payment issue, include the pack and the approximate time.
What to include
- Account email.
- Creation link for a render that failed or looks wrong.
- Resolution, browser and device if the studio itself misbehaves.
- For a privacy request: the email on the account and the specific request.
What we cannot do
- We cannot clear the 1995 recording for commercial use.
- We cannot remove a platform’s AI label or override its music rules.
- We cannot accept celebrity photos or photos of people who have not consented.
- We cannot edit a finished render shot by shot; the site does not have a timeline.
Privacy and legal
Read the privacy policy for how photos and account data are handled, and the terms of service for the site’s rules. A failed render refunds credits automatically; the refund policy has the details.